Refund & Return Policy

Last Updated: August 28, 2026

At KavachCore, we want you to have a simple and satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under the conditions below, you can contact us for a return, replacement, or refund.

Quick Return Information

1. Return Period

You can request a return within 7 days from the date of delivery. To be eligible for a return, the product should be in its original condition and should include the original packaging, tags, accessories, and other items provided with the order, wherever applicable.

2. When Can You Request a Return?

A return may be requested if:

• You received a wrong product.
• The product was damaged during delivery.
• The product is defective or not functioning as expected.
• The product received is significantly different from the product ordered.
• The product otherwise qualifies for return according to the applicable product listing.

We may ask you to provide photographs or other details of the product to help us verify the issue.

3. Damaged, Defective or Wrong Product

Please check your order after delivery. If you receive a damaged, defective, or incorrect product, contact us as soon as possible and preferably within 48 hours of delivery.

Please provide the following information when contacting us:

• Order number
• Description of the issue
• Clear photographs of the product
• Photographs of the package, if required
• Video of the issue, if required

After reviewing the request, we will provide the appropriate resolution, which may include a replacement, return, or refund.

4. How to Request a Return

To request a return, please contact our customer support team with your order details. Our team will review your request and provide the necessary instructions.

Please do not send a product back without contacting us first.

5. Product Condition for Return

For an approved return, the product should be returned in reasonable condition with its original packaging and included accessories, wherever applicable.

Returns may not be accepted where the product has been intentionally damaged, significantly altered, or misused after delivery.

6. Return Shipping

For products that are confirmed to be damaged, defective, or incorrectly delivered, KavachCore will provide the appropriate return instructions and, where applicable, arrange or cover the return shipping.

For other eligible return requests, return shipping arrangements may depend on the reason for the return.

7. Refund Policy

Once the returned product is received and inspected, we will process the applicable refund. Where possible, refunds will be made to the original payment method used for the order.

After KavachCore processes the refund, the time required for the amount to appear in your account may vary depending on your bank, card issuer, payment gateway, or other payment provider.

8. Replacement

If you receive a damaged, defective, or incorrect product, we may offer a replacement, subject to product availability. If the same product is not available, we may provide a refund or another appropriate resolution.

9. Order Cancellation

If you want to cancel your order, please contact us as soon as possible. Cancellation may not be possible after an order has been shipped or dispatched. If an eligible prepaid order is successfully cancelled, the applicable refund will be processed to the original payment method, subject to the applicable payment-processing timelines.

10. Non-Returnable Situations

A return may not be accepted if:

• The return request is made after the applicable return period.
• The product has been intentionally damaged or misused after delivery.
• The product is returned without important components or accessories supplied with the order, where applicable.
• The product has been substantially altered after delivery.

If you are unsure whether your product is eligible for return, please contact us before sending it back.

11. Refund Processing

Refunds will be processed after the returned product has been received and the return has been reviewed.

If a refund has been processed by KavachCore but has not yet appeared in your account, please allow additional time for your payment provider or bank to complete the transaction.

If you continue to experience a delay, contact us with your order details and refund information.

12. Contact Us

If you have any questions about returns, refunds, replacements, or cancellations, please contact our customer support team.

Please include your order number whenever contacting us about an order.

13. Changes to This Policy

KavachCore may update this Refund & Return Policy from time to time. Any changes will be published on this page with an updated Last Updated date.